Return Policy

At Luxe Look, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy.

1. Return Period:

Items must be returned within seven (7) days of the delivery date.

2. Eligibility for Returns:

Items must be in their original condition, unused, unwashed, and with all tags attached.

Items that are damaged or defective upon arrival are eligible for return.

Certain items, such as final sale items or personal care products, may not be eligible for return. Please check the product page for specific return eligibility.

3. Return Process:

Contact our customer service team at Luxelookonline@gmail.com or call us at +92 333 038 2655 within seven (7) days of receiving your order.

Provide your order number, the item(s) you wish to return, and the reason for the return.

4. Return Shipping:

Customers are responsible for return shipping costs unless the item received is damaged or defective.

We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

5. Refunds:

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, typically 5-10 business days].

6. Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item, contact our customer service team for assistance.

7. Contact Us:

For any questions regarding returns, please contact our customer service team at: