Frequently Asked Questions (FAQ)

Shopping Information

What products does Luxelook offer?

Luxelook offers a wide range of luxury lifestyle products, including exquisite perfumes, sophisticated home fragrances, stylish t-shirts, elegant trousers, and more.

Are Luxelook products made from sustainable materials?

Yes, at Luxelook, we are committed to sustainability. We use the finest, ethically-sourced ingredients and materials in all our products to ensure exceptional quality and environmental responsibility.

Where can I purchase Luxelook products?

You can purchase our products directly from our website.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

What is your return policy?

We accept returns products within 7 days of purchase. Please visit our return policy page for detailed instructions on how to process a return.

Are your perfumes hypoallergenic?

Our perfumes are crafted with the highest quality ingredients. While we strive to create products suitable for all skin types, we recommend conducting a patch test if you have sensitive skin or allergies.

How can I find the right fragrance for me?

We offer a detailed fragrance guide on our website to help you choose the perfect scent. You can also visit our office for a personalized consultation with our fragrance experts.

Do you offer gift wrapping services?

Yes, we offer elegant gift wrapping services for all our products.

Can I customize or personalize my order?

We offer customization options for select products. Please contact our whatsaap for customization and more information on available services and how to place a custom order.

How do I care for my Luxelook apparel?

Each of our apparel items comes with specific care instructions. We recommend following these instructions carefully to maintain the quality and longevity of your Luxelook garments.

What makes Luxelook different from other luxury brands?

Luxelook combines exquisite craftsmanship, innovative designs, and a commitment to sustainability. Our diverse product range and attention to detail ensure that every item offers a unique and luxurious experience.

How can I contact Luxelook customer service?

You can contact our customer service team via whatsaap or phone at (333) 038-2655. Our team is available frm Monday to sunday 24/7.

Where can I find information about new product launches and promotions?

Follow us on social media for the latest news and updates.