At LuxeLook, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By visiting LuxeLook’s website and using our services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information:
When you place an order, create an account, or contact us, we collect personal information, such as your name, email address, phone number, shipping address, and payment details. This information is essential to process your orders, deliver products, and provide customer support.

Non-Personal Information:
We also collect non-personal information automatically when you visit our website. This includes your IP address, browser type, operating system, and browsing behavior. This data helps us improve our website and tailor it to better meet your preferences.

2. How We Use Your Information

Order Processing:
Your personal information is used to process and fulfill your orders, including payment processing, delivery, and communication regarding your purchase.

Customer Support:
We use your contact information to provide customer service, respond to inquiries, and address any issues related to your orders or the use of our website.

Marketing and Promotions:
With your consent, we may send you promotional emails and newsletters about our products, special offers, and updates. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in each email.

Website Improvement:
Non-personal information is used to analyze website traffic and improve user experience. This data helps us optimize our website’s design and functionality.

3. How We Protect Your Information

At LuxeLook, we take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL Encryption: All transactions are processed through a secure server using SSL (Secure Socket Layer) encryption to protect your payment information.
  • Restricted Access: Access to personal information is limited to authorized personnel who need it to perform their job functions.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, and providing services to you. These third parties are required to keep your information confidential and use it only for the purposes specified by LuxeLook.

5. Cookies and Tracking Technologies

LuxeLook uses cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that allow us to recognize your preferences and tailor content to your interests. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update Your Data: Correct any inaccuracies in your personal information.
  • Delete Your Data: Request the deletion of your personal information, subject to certain legal requirements.
  • Opt-Out: Unsubscribe from promotional communications at any time.

To exercise these rights or make any inquiries regarding your personal information, please contact us at support@luxelook.pk.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that LuxeLook is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

LuxeLook reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting LuxeLook with your personal information. We are dedicated to ensuring that your privacy is respected and protected.